Medical Disclaimer
This Medical Disclaimer is incorporated into, and forms part of, our Terms of Service under clause 27. Any reference to Medik8, we, our, us is a reference to Medik8 Pty Ltd ACN 693 381 163.
1. No Professional Advice
1.1 Our website contains general information about skincare, ingredients, and wellness. This information is provided for educational purposes only.
1.2 No information on this website is medical advice and you should not treat it as such. Information on this site is not intended to diagnose, treat, cure, or prevent any skin condition or disease.
1.3 We may sell therapeutic goods as defined in the Australian Therapeutic Goods Act 1989 (Cth). Where applicable, any therapeutic goods sold by Medik8 are used in accordance with the directions and indications by the Therapeutic Goods Administration.
1.4 For our New Zealand customers, products sold by Medik8 that are medicines or related products under the Medicines Act 1981 (NZ) are used in accordance with the consents and conditions issued by Medsafe. Cosmetic products are regulated by the Environmental Protection Authority under the Hazardous Substances and New Organisms Act 1996 (NZ) and applicable Group Standards.
2. Product Use & Safety
2.1 Some of our products contain high-potency active ingredients. These may cause initial redness, peeling, or sensitivity.
2.2 We strongly recommend a patch test before applying any new products to your skin. You can see our patch testing pages here. If a reaction occurs, discontinue use immediately and consult a healthcare professional.
2.3 You should follow the specific instructions provided on the product packaging or our website. Failure to follow instructions may increase the risk of skin irritation.
3. No Medical Warranties
3.1 While we strive to ensure all information is up-to-date and accurate, the skincare industry evolves rapidly. We do not represent or warrant that the general health information or advice on this website is always complete, current, or applicable to your specific skin type or medical history.
3.2 This does not affect your statutory rights under the Australian Consumer Law, including the consumer guarantees in Part 3-2 of the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) and the Consumer Guarantees Act 1993 (NZ).
4. Medical Assistance
4.1 You must not rely on the information on our website as an alternative to advice from your dermatologist, doctor, or other professional healthcare provider.
4.2 If you have a pre-existing skin condition or are pregnant/breastfeeding, consult your doctor before starting a new regime with active ingredients.
4.3 Never disregard professional medical advice or delay seeking it because of something you have read on this website.
5. Interactive Tools
5.1 Any assistance or "regime recommendations" provided via our website’s interactive features (such as Skin Quizzes, AI analysis, or Chat) are based on the limited information you provide.
5.2 These tools are designed for guidance only and do not constitute a clinical diagnosis or personalised medical consultation.
6. Limits of Liability
6.1 Nothing in this disclaimer will:
(a) limit or exclude liability for death or personal injury resulting from negligence;
(b) limit or exclude liability for fraud;
(c) limit any liabilities in a way not permitted under applicable Australian or New Zealand law.